ConsumerWise Law

The law behind your rights.

Explore the legislation that underpins ConsumerWise guidance. We connect the official law to the problems consumers actually face, the provisions that matter and the guides that show what to do next.

Explore the framework

Start with the law, or search by what it covers.

These pages are ConsumerWise explainers, not copies of legislation.gov.uk. Each one highlights the provisions most likely to matter and links them back to practical guidance.

CRA 2015

Consumer Rights Act 2015

The core framework for goods, digital content, services and unfair terms in consumer contracts.

22 linked ConsumerWise routesExplore this law →
CCR 2013

Consumer Contracts Regulations 2013

Distance and off-premises contract information, cancellation periods, reimbursements and returns.

16 linked ConsumerWise routesExplore this law →
CCA 1974

Consumer Credit Act 1974

A central statutory framework for regulated consumer credit, notices, information rights and Section 75.

10 linked ConsumerWise routesExplore this law →
Data protection

UK GDPR & Data Protection Act 2018

Access, accuracy, rectification, erasure, restriction and the wider UK data-protection framework.

8 linked ConsumerWise routesExplore this law →
ERA 1996

Employment Rights Act 1996

Core statutory employment rights including wages, dismissal, redundancy, leave and other workplace protections.

12 linked ConsumerWise routesExplore this law →
Equality Act

Equality Act 2010

Protected characteristics, discrimination, harassment, victimisation and reasonable adjustments.

6 linked ConsumerWise routesExplore this law →
FOI & EIR

Freedom of Information Act 2000 & EIR 2004

Two related but distinct statutory routes for obtaining information from public authorities.

9 linked ConsumerWise routesExplore this law →
DMCC Act 2024

Digital Markets, Competition and Consumers Act 2024

The current unfair-commercial-practices regime, stronger consumer enforcement and the framework for further subscription reforms.

4 linked ConsumerWise routesExplore this law →
RRA 2025

Renters’ Rights Act 2025

The major 2026 reforms to assured tenancies in England: tenant notice, rent in advance, post-tenancy rent, possession and deposit rules.

20 linked ConsumerWise routesExplore this law →
HA 1988

Housing Act 1988

The continuing statutory framework for assured tenancies, possession grounds and rent increases in England.

14 linked ConsumerWise routesExplore this law →
HA 2004

Housing Act 2004

Tenancy deposit protection, housing hazards, licensing and enforcement in the private rented sector.

17 linked ConsumerWise routesExplore this law →
LTA 1985

Landlord and Tenant Act 1985

Core repair and fitness obligations that underpin many rented-home condition disputes.

9 linked ConsumerWise routesExplore this law →
TFA 2019

Tenant Fees Act 2019

Permitted payments, tenancy-deposit caps and limits on charges in England.

8 linked ConsumerWise routesExplore this law →
PFEA 1977

Protection from Eviction Act 1977

Criminal protections against unlawful eviction and harassment of residential occupiers.

5 linked ConsumerWise routesExplore this law →
HA 1996

Housing Act 1996: homelessness

The statutory homelessness decision, interim accommodation, review and appeal framework used by English councils.

7 linked ConsumerWise routesExplore this law →

ConsumerWise explains how legislation may matter in common situations. The exact result can depend on commencement, territorial extent, exceptions, later amendments and the facts of the dispute. Always use the official legislation link where the precise current wording matters.